Ontario Association of Collaborative Professionals › Forums › OCLF Members Forum › Does any practice group have a protocol for addressing client complaints › Reply To: Does any practice group have a protocol for addressing client complaints
Our group has a disciplinary process set out in the bylaws. If a complaint is made against a member for not following the principles of collaborative law then a panel of three members is convened to look into the matter. The panel has various remedies available including mentorship or even termination of membership. It has never been used.
Notably there is no definition of the principles of collaborative law.